Trusted virtual expertise Beta

Create trusted virtual versions of the people your organisation depends on.

Make knowledge and expertise available whenever your team needs it, without creating bottlenecks or interruptions.

"It's me. Captured once, available everywhere."

Scattered knowledge docs · PDFs · emails · chats
ismee
ismee organises it into structured knowledge
Answers and documents ask it, or read it
The short version

The problem, and how ismee solves it.

Everyone asks the same few people

Your best people lose hours answering questions, time pulled from their own work. And when they're on leave or off sick, everything stalls.

Capture their knowledge once

Add the files you already have. ismee turns them into a trusted virtual expert: a Virtual Finance, a Virtual HR.

Answers, and the documentation to match

Your team asks in a simple chat, or reads the same knowledge as organised documents. Written for you, not by you.

Built on human-first principles Human stays accountable Grounded in your documentation Transparent & auditable
The problem

Every organisation has people that everybody asks.

A few key people hold the answers on process, technical guidance and how things are really done. Teams gravitate to them, and the result is constant interruption.

Bottlenecks

Key people become single points of dependency.

Lost knowledge

Hard-won context leaves when people do.

Slow onboarding

New starters ask the same questions again.

Inconsistency

Different answers depending on who's asked.

What is ismee?

One ismee. Everything your organisation knows.

Not a chatbot, and not one bot per department. ismee is a single trusted virtual version of the people your organisation depends on, holding what all of them know. Ask it as your Virtual Finance, or your Virtual HR, or as a virtual version of the person everyone asks. Same ismee, different question.

  • One place for everything: finance, HR, operations and the rest, side by side
  • Built from the documents and know-how you already have: guides, policies and everyday answers
  • Reflects your tone and ways of working, grounded in your own documents
Virtual Darren“What’s our process for this?”
Virtual Finance“Who signs this off?”
Virtual HR“Can I carry holiday over?”
Virtual Operations“Who do I escalate this to?”
How your team uses it

Ask it a question, or read the documentation.

Two ways into the same approved knowledge. Some people want a quick answer in the middle of a job. Others would rather read the whole thing properly, or take it away as a document. Your team gets both, in one place.

Ask
Virtual DarrenPowered by ismee.ai
● Available
How do we handle an out-of-hours P1 ticket for a managed client?
Follow the P1 runbook: acknowledge within 15 minutes, page the on-call engineer, and log it against the client SLA…Grounded in your documentation
Ask in plain language, anytime
Available 24/7, no waiting or interruptions
Read
DocumentsYour published knowledge
● Operations · 3
P1 Incident RunbookAcknowledge within 15 minutes, page the on-call engineer, and log against the client SLA…
New Starter OnboardingWhat a new joiner needs in their first fortnight, from accounts to introductions…
Download PDFExport handbook
Browse and search, or download a PDF
Written for you, and kept current
Documents

And nobody has to write it.

Documentation is the job that never reaches the top of the list, and it is out of date the day after it is finished. So ismee writes it for you. Add what you already have, however scattered it is, approve what ismee drafts, and the documentation exists.

Change the knowledge later and every document and PDF updates with it. No rewriting, no reissuing, no separate publishing step.

Written for you

ismee drafts each document from material you already have. Nobody starts at a blank page, and nobody writes it up afterwards.

Scattered in, organised out

Handbooks, policies, email threads and notes go in. Clear documents, grouped by category and searchable, come out.

Download as a handbook

Any document as a branded PDF, or the whole library as one handbook with a cover and contents.

Stays current on its own

Approve a change to your knowledge and every document and PDF reflects it straight away. No rewriting, no re-publishing.

One source sits behind both, so your assistant and your documentation never disagree. See how Documents works
Effortless to set up

No training. No setup. Just add what you already have.

Drop in the files you already have: documents, PDFs, spreadsheets, notes, even whole folders. ismee reads through them and automatically organises them into structured knowledge that feeds your virtual experts.

Drag in files, or whole folders
Automatically organised into knowledge
Your admin approves it before it goes live, with any gaps & conflicts flagged
Traditional in-house AI needs specialists and months of setup. ismee just needs your existing files.

Or connect Microsoft 365 or Google Drive and bring in what you already have. More sources coming.

Drop in what you already have
PDF Word Excel Text Email Web pages Chat exports Folders
ismee organises it automatically
Structured knowledge, ready to use
Onboarding & induction
Expenses & approvals policy
P1 incident runbook
How it works

Captured once, available everywhere.

1

Capture

Bring in the documents and know-how you already have (guides, policies and everyday answers), plus tone and ways of working.

2

Ground & refine

Answers stay anchored to your documentation. Humans stay in control.

3

Make available

Your team just asks, in a simple, fully branded chat.

Knowledge insights · for admins

It even shows you what it doesn't know.

A general AI never tells you where it's weak. ismee gives your administrators a dashboard showing where knowledge is strong, and flags the gaps and conflicts to capture next.

See coverage strength across every area
Spot gaps: questions with no confident answer
Catch conflicts: where sources disagree
Knowledge coverageAdmin view
IT92%
Operations78%
Finance64%
HR55%
3 knowledge gaps
2 conflicts flagged
Illustrative. Your insights update as knowledge grows.
Use cases

One ismee, many kinds of question.

Virtual Finance

Consistent answers on policy, approvals and process, especially at month-end.

Virtual HR

Fair, consistent guidance on policies, available to every employee.

Virtual Operations

Runbooks, escalation paths and company-specific procedures.

Onboarding

Grounded, company-specific answers from day one.

No documentation, no time to write it

Start from the material you already have and end up with a handbook your team can use.

Institutional memory

Preserve how and why decisions are made.

When the person everyone asks is away

Holiday, sickness, or just back to back all week. Work doesn't stall while people wait.

Features

Everything you need to scale expertise, not interruptions.

Branded chat interface

Your team simply asks in a chat, fully branded as your own.

Knowledge uploads

Your documents, guides and policies as the single source of truth.

Documents

The knowledge behind your assistant, published as a branded library your team can search, read and download.

Behavioural profiles

Capture tone and ways of working, not just facts.

Grounded answers

Anchored to your own documents, so answers stay accurate.

Human approval

Approval and correction logging keep people in control.

Knowledge insights

See what teams ask, where gaps sit, and what to capture next.

Admin portal

Manage your knowledge, people and settings in one place.

Available 24/7

Expertise on demand, with no waiting around.

About ismee

Born from a real bottleneck.

ismee began inside a UK-based managed service provider, where a few key people held the answers everyone needed. The first version captured what one of them knew. The team called it Virtual Darren, and it proved that expertise, judgement and company context could be captured and made available to everyone, rather than sitting in one person's head.

The goal was never to replace people. It was to make expertise available without requiring physical availability, so the best people can focus on their most valuable work.

Read the full story →

"It started as a version of me. The questions never stopped. Email, Teams messages, phone calls, someone catching me on the way into a meeting, all day, while I was trying to get on with my own work. Within weeks, the interruptions noticeably dropped. I couldn't prove it, though: that first version had no way of measuring what it answered. So I built one that could."Darren Ashley, founder
Limited beta · Free access

Join the ismee beta.

ismee.ai is currently in a limited beta. We're onboarding a small group of early testers, so places are limited. Request a workspace and help shape the product as we build it.

Beta testers get preferential rates when we go live, as a thank-you for being early.

"It's me. Captured once, available everywhere."